Went in to see what offers were available for an upgrade Munayeem was very helpful for only working on the job for 2 months with more confidence he will thrive in the role
Company replied
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See what reviewers are saying
Zaid, based in the Luton store, is a superstar! I needed to change my handset & contract AND sort out getting a different broadband provider- I'd kept putting it off as I'm in the 'technically challen... See more
Company replied
I was served by Ayesha she is excellent very good customer Services
Company replied
I received excellent service from Karen and Vinay when I visited the shop they make sure I am okay throughout the journey. Thank you
Company replied
Company details
About Three UK - 3Store Luton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
89 Arndale Centre, LU1 2LJ, Luton, London, United Kingdom
- 01582405466
4.9
Excellent
196 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Goodness was helpful and supportive
Goodness was helpful and supportive
8 December 2025
Unprompted review
Reply from Three UK - 3Store Luton
Awesome stuff, Shalewa. Have a wonderful day -Maxine
Top service from Shyheim help at every…
Top service from Shyheim help at every stage of the process went out of his way to help set my phone best service .....will certainly recommend
2 December 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hi Marc, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Very good customer service from rangasai
1 December 2025
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Brilliant very helpful great service .
Brilliant very helpful great service .
Sarain , excellent thanks.
29 November 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hey.
Thanks! Your review is really appreciated. -Pete
Great customer service by Flo
26 November 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hi Kevin, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Shyheim was so good he gave me a great…
Shyheim was so good he gave me a great deal and really consideeing what was best for me as a customer i value
26 November 2025
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service with your new plan. We hope you enjoy it, and appreciate you taking the time to share this with us. -Michael
Shyheim gave me such good service I'm…
Shyheim gave me such good service I'm very happy
22 November 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Flo customer advisor is soo nice girl…
Flo customer advisor is soo nice girl and good advisor , she is very friendly and professional she explained very easy to understand
21 November 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Mujahid really helped and guide with…
Mujahid really helped and guide with the process and I would really recommans their service to others
21 November 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hi.
Thanks! Your review is really appreciated. -Pete
Mujahid helped us alot and guided us…
Mujahid helped us alot and guided us really well. Thanks to him that we have got better network.
21 November 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hey.
Thanks! Your review is really appreciated. -Pete
Ashley at the store was very…
Ashley at the store was very approachable and respectful... attended to me as requested.
20 November 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hey Joseph, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Very helpful staff,good explanation and…
Very helpful staff,good explanation and patience..
Rangasai, customer advice.😊😊😊
20 November 2025
Unprompted review
Reply from Three UK - 3Store Luton
Hey Diana, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Very good customer service from Shyheim…
Very good customer service from Shyheim took his time to explain the offers in clear manner and very supportive
20 November 2025
Unprompted review
Reply from Three UK - 3Store Luton
We're pleased that Shyheim gave you thorough and efficient guidance towards making a purchase, Samir :) Thank you for the review -Scott
The staff is very polite and helpfull (…
The staff is very polite and helpfull ( Mujahid and Tareq).
19 November 2025
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Customer service was great and…
Customer service was great and everything was well explained.
19 November 2025
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for this fantastic 5⭐ review, Michelle. We appreciate you taking the time to send this over! Have a great day 😊 -Jade
I had an exceptional experience with Goodness
I had an exceptional experience with Goodness customer service. From the moment she attended to me, she was responsive, friendly, and genuinely committed to helping me. Every question I had was answered with patience and clarity, and she went above and beyond to ensure I was completely satisfied.
What truly stood out was their professionalism and the care she put into resolving my issue quickly and efficiently. It’s rare to find a company that treats its customers with this level of respect and dedication.
Thank you, Goodness, for delivering such a positive and refreshing customer service experience. Highly recommended!
18 November 2025
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Flo was very helpful,got us some great…
Flo was very helpful,got us some great deals on 2 phones,very friendly 10/10
17 November 2025
Unprompted review
Reply from Three UK - 3Store Luton
That's marvellous, Brooke. Flow guiding you as you made your decisions is fantastic, and we hope you love your phones :) -Scott
Flo is best advisor I never se like her
13 November 2025
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for this fantastic 5⭐ review, Veera. We appreciate you taking the time to send this over! Well done Flo 🎉 -Jade
The adviser was good and explained it…
The adviser was good and explained it well. His name is SAAI
13 November 2025
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for this fantastic 5⭐ review, Anna. We really do love to hear this! Well done Saal 👏 -Jade
Awesome 💯
Awesome 💯. I had a nice experience with Flo. I will recommend her to everyone.
10 November 2025
Unprompted review
Reply from Three UK - 3Store Luton
Thanks for this fantastic 5⭐ review, Mr Oladipo. We appreciate you taking the time to send this over! Well done Flo 🎉 -Jade
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