The experience of visiting Richer Sounds, Lichfield, in our view, could not be beaten. Bernie was welcoming, helpful and listened to our views and questions. No pushy sales chat. Just helpful advice... See more
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
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Very good customer service appropriate information given and no sales pressure. We called in late Sunday just before closing but we were not rushed at all we returned later in the week to make the purchase and again excellent customer service.
Fantastic price for the TV and very pleased with it, very good delivery and kept updated on the delivery day.. Would use again.. Thankyou..
Great guarantee, good price, good communication and quick delivery. Delivery company had good customer service too.
Great customer service from Robin at London Bridge, helpful patient and courteous. Thanks robin
As always with Richer Sounds, I received top service from Jason at Leicester branch when buying some Sonos products. He price matched some expensive gear no problem and arranged delivery very promptly, all safely packaged up.
Great in store service, staff knowledgeable and friendly and Competitive pricing.
The advisor who served us was great. He let us browse and didn't pressure us. We left the shop and came back later and asked to buy some speakers but he advised us to buy something else which turned out to be perfect for us. Customer service at it's best!
Great service from Southampton. I walked in thinking of buying one amp and walk out with another the Taga Harmony. Really appreciated the advice and service from Marc and it's a great piece of kit. I might have to look at speakers next...
Excelent service and delivery as always from Richer Sounds.
Clear website. Good communication when I wanted to collect my tv. Carried the tv to my car for me. All round a first class service. Thank you.
The TV was delivered quickly and I was kept updated throughout.
Richer Sounds has been my go to shop for TV and HiFi for some years now. The staff are always helpful and know their product. I wouldn’t go elsewhere.
Had minor issues with my web order , gave them a call and had next day delivery, sorted in space of 5 minutes.Fantastic customer service that others should take note of.would highly recommend buying from them.
Great service from the guys at Richer Sounds. Will be back soon for the Soundbar!
Very friendly staff and great demonstration of the equipment I was intrested in.
Im really happy with my recent purchase from RS online. As always very competitve pricing with quick delivery. Highly recommend.
Chris was very helpful, good advice given , which lead to us buying a great TV
Gilbert and the team were excellent.
Super helpful and great advice on turntable /amp / speaker options.
Gave them a lot of flexibility on budget etc and never felt they were trying to oversell. Guided me through the best fit for us and all delivered within 48hrs.
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