I was served by Luke in Telesales who was patient & helpful. I've been a Richer customer since 1989 & NEVER had a problem - always pleasant to browse & purchase. Despite opting for free postage... See more
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
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Excellent experience with all the staff being helpful, experienced and knowledgeable. Easy to recommend that if you need any home AV or HiFi equipment that you go straight in and speak to them.
Very friendly staff who did their best to help me.
Delivered within 3 days
Good value, and excellent picture, ambilight adds wonderful dimension.
4 stars as it wasn't plug and play and had to visit FAQs to find that I needed to do a software update to access all channels.
Efficient service, friendly and helpful staff, price competitive. And a UK company too.
The staff at Richer Sounds Lichfield Branch were amazing and so helpful. They were also so friendly and gave me the advice/ information that I needed to purchase mu Samsung OLED TV. I couldn’t thank the staff there. Especially a Big Thank You to Dawn, Manager and Tom and James for all their help and support and most importantly their kindness.
Get all my televisions from these guys and Robin Asskolum is always very helpful
Fantastic people that know what they are talking about. Well done Richer sounds Leicester
Great service at Tunbridge Wells. We went to look at a TV.
We walked away with a Great Deal.
The staff are helpful, friendly, professional and above all knowledgeable.
My first time shopping here, I went to buy a new tv, Mark was very helpful and knowledgeable and didn’t blind me with science.
He found exactly what I wanted and I am very pleased with it.
Highly recommended!
Delivery team Zak & Ian provided excellent service today. They telephoned me shortly before the delivery and l was 10 minutes from home. They said no problem and were there just as l arrived home. A very smooth transaction.
Seb made the effort to what i wanted like it was his own place and gave me a lot of options to what I was looking for and wasn't pushing me to get things that wouldn't work for me and was really helpful and productive with me asking questions when he suggested things that I wanted more info on I got the best stuff that I needed and wanted from him would recommend talking to him when it comes to systems
Ethan in Newcastle was so patient & helpful as I didn’t have a clue of what I wanted & he talked me through all the options
Old fashioned service with a modern twist. Staff helpful and knowledgeable. It was a pleasure to shop here and now wouldn’t shop anywhere else. Thank you
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