Very friendly helpful staff, lots of choice for cyclists from bikes, clothing and accessories. Booked a cycle fit following a change of bike, Andrew is always very friendly, helpful and knowledgeable... See more
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Company details
- #21 of 92 best companies in Bicycle Shop
- #13 of 56 best companies in Bike accessories store
- #14 of 37 best companies in Running Shop
Written by the company
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Written by the company

- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Contact info
37-43 High Street, Hampton Wick, KT1 4DA, Kingston upon Thames, United Kingdom
- 0333 006 8833
- customercare@sigmasports.com
- sigmasports.com
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Excellent Customer Service at Sigma…
Excellent Customer Service at Sigma Sports
I would like to express my sincere appreciation to the team at Sigma Sports for the excellent service and support I received.
A special thank you to Neal, who was extremely helpful, knowledgeable, and approachable throughout the process. He took the time to understand exactly what I needed and helped me find the right bike that properly suits my requirements. I was particularly impressed that everything I had requested during my previous visit was taken care of and completed as promised.
I would also like to recognise Marc for his excellent assistance. He was very helpful, accommodating, and made sure that everything I needed was properly addressed.
In fact, all the staff I encountered at Sigma Sports were friendly, professional, knowledgeable, and genuinely willing to help. The level of customer service made the whole experience enjoyable and reassuring.
I am extremely happy with my experience and very pleased that I chose Sigma Sports. It is a fantastic company with a great team who clearly care about their customers.
Massive thank you to Neal, Marc, and the entire Sigma Sports team for going above and beyond. Highly recommended!
Simple to order
Simple to order, good information, arrived on time just before the Kielder Triple. Made a massive difference on that ride too getting the gravel version, there's much more padding!
May use AI-assist with repliesRead more
Way too many emails to sort a simple…
Way too many emails to sort a simple warranty issue

Reply from Sigma Sports
The products I ordered were delivered
Always easy to find what you want with…
Always easy to find what you want with Sigma and always at a great price
It all worked really well
It all worked really well. I went online and wasn’t sure whether to pick large or medium. I phoned the Wilmslow store and they said to reserve both, pay a 10% deposit, try on when they arrived in store and then just pay for the one I wanted. They arrived early, and it all worked efficiently. I am pleased with the packable Castelli rain jacket I bought
Well it wasn’t really an experience I…
Well it wasn’t really an experience I ordered and paid for
them online and they arrived a few days later

Reply from Sigma Sports
Fantastic service from a true professional
Salvo is the best example of Customer service you could have.
He deserves a pay rise or bonus as he is the reason I will come back to Sigma Sports again.
Salvo went above and beyond to accommodate my availability, and was very clear in his explanation of the work he was doing for me throughout.
I believe I received the premium service I was paying for.
I cannot speak highly enough of Salvo, he is exceptional.
Full s-works bike build
Full s-works bike build, great comms and service from Sigma including fitting advice and parts. Top class.
Fantastic service from the staff at the…
Fantastic service from the staff at the store, especially from Graeme longhorne.
and great price
Quick delivery and all items arrived as…
Quick delivery and all items arrived as expected
Excellence as standard.
Always a great service and great range of products. Not always the quickest compared to e.g. Amazon, but sticks to delivery schedule quoted at time of purchase so can't complain.
The staff here are brilliant
The staff here are brilliant, so helpful, and really kind. Great shop to look around too, and designated parking right outside.
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