Great choice and good discounts. Website and ordering very consumer friendly. Purchased bed base and mattress. Received regular updates on progress. Received 2 hr delivery slot 48 hrs prior to delive... See more
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Company details
- #77 of 228 best companies in Bedroom furniture shop
- #41 of 115 best companies in Bed shop
- #27 of 85 best companies in Bedding Shop
- #28 of 86 best companies in Mattress Shop
About Bensons For Beds
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Good customer service
Staff member was quite discourteous.
The service from thesalesman was…
The service from thesalesman was thorough pleasant and helpful.
The delivery time offered fast..
Good range of products.
A pleasant experience
My wife and I went into the shop ‘just to have a look’ before deciding about a new mattress. The assistant (Carol) welcomed us and offered us a trial on the adjustable bed setup to at least allow us to feel the different firmness/softness of mattresses. Having tried out the various levels of firmness, we thought that we might as well continue en route to buying a mattress. We were than allowed to try various mattresses of the appropriate firmness (Carol even getting a firm pillow to suit me) and we finally made up our minds about which purchase to make. The whole process took time and all our questions were answered before we finally signed on the dotted line. It took over an hour but it was time well spent and I have no doubt my wife and I will sleep well and happily for many years to come.
Very helpful and patient staff, nothing too much trouble
Laura helped us find what we wanted/needed. She was very knowledgeable and patient with us. We had a great experience, and are very excited to get our new bed!
I had a great experience with Bensons…
I had a great experience with Bensons for Beds from start to finish .The customer service was excellent 😊 the mattress is fantastic 🤩 and the delivery service was perfect. The delivery team was friendly, professional and carried the heavy mattress upstairs with care .Everything went smoothly and I’m very happy with my purchase I would definitely recommend Bensons for Beds.
Patient staff who took the time to…
Patient staff who took the time to explain options. It was easy to change the delivery dates when the flooring was delayed. Delivery was very smooth with updates on time of delivery and the delivery men were good with putting the beds together on a very hot day.
Damaged ottoman and non- existent headboard…
Ottoman damaged on arrival and headboard did not even arrive. No explanation given. All had to be reordered leading to another delay. Having spent nearly £4,000 in total with mattress extremely aggrieved at service between ordering and delivery
Positive experience buying mattress.
Good support in store, everything explained well. No issues at all.
Would shop again in future.
Delivery on time.
Service great.
Staff was great as well and know banter.
The staff could not have been more helpful
We were given excellent advice and guidance to find a mattress which matched our existing, discontinued, one. The staff went out of their way to help.
Excellent service
Bensons for Beds, Witney branch, was an excellent choice for our new mattress. The staff were not only friendly and helpful but knew all about the products that they were selling. Will definitely go there for our next purchase.
Made buying a bed easy,staff very…
Made buying a bed easy,staff very professional in what they do,delivered on time again very professionally really pleasant guys. Just wish I'd paid to have it made up.
Lovely shopping experience
Lovely shopping experience, lovely staff and cheaper than Dreams!! Can't wait for our new bed.
Sales associates brilliant- helpful and…
Sales associates brilliant- helpful and worked with us whilst we changed our minds on products and through the ordering process
Very nice and comfy
Five stars
Couldn't have asked for a better experience. Added recycling & assembly service & was well worth the money
Great service from all the staff from…
Great service from all the staff from start to finish
Emma was wonderful as was Jordon and Sarah
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