Healthharmonie Reviews 291

Poor in terms of patient service. The doctor seemed disinterested, he was still wearing an outside coat when he looked at my skin condition, no obvious sign of handwashing. He volunteered little infor... See more

A very, very badly run organisation. Long wait times for everything is normal service. It doesn't matter if it's trying to contact them by telephone, or waiting for appointment, the patient does not... See more

The most frustrating thing about the process is, it's an absolute nightmare trying to speak to someone even when they send an email out with your details on and happen to put someone else's name on th... See more

I was phoned on the evening of the 11th February saying they had a dermotology cancellation at Penkridge HH for the next morning at 8.50. Turned up only to find the clinic closed for refurbishment. Tr... See more

Appointment with Dr Sharara in Hednesford. Went in on time. Reception & nursing staff were all very friendly. Waiting room was clean, warm & comfortable. Dr Sharara was professional, knowledgeab... See more

I found the hospital very easily though google maps. Parking was easy . I arrived early for my appointment but was seen straight away. The waiting area was clean and bright. Receptionist was very he... See more

I was seen on time and greeted appropriately by the Dr and Nurses who very friendly and informative. The procedure was done very well and I was informed about what was to happen at each stage. The on... See more

I was referred by my GP via a 2WW to Health Harmonie and was seen within days to have images taken of 2 lesions. Tania who did the imaging was very knowledgeable regarding the process and extremely ca... See more

The only criticism I had was how difficult it is to cancel an appointment. You ring the number but you join a queue and it takes far too long. Surely it must be possible to do this online? would cer... See more

Seen 3 times , 1st time told information would go to Royal Stoke, not so, 2nd appointment at another clinic, told urgent it is a carcinoma, needs removing. 3rd appointment back at 1st clinic , told th... See more

Trying to contact this company is impossible. Obviously privatised not prepared to put staff on phones because of cost. Community based my arse, everything thats wrong with private sector is right her... See more

Your customer service is absolutely horrendous. Tried phoning numerous times, 35-50 minutes on hold then when I finally get through I either get cut off straight away or someone answers then puts me o... See more

No face to face appointment offered or physical examination. Blood forms should have been sent, which despite chasing still have not arrived 2 months after telephone consultation. Cannot get through... See more

Avoid. They will not take a NHS patient with a more complicated case. The staff will not be interested in you, unless you insist for an actual consultation, for which you were asked to come. Disregard... See more

Very pleased with the Staffordshire health harmony dermatologist.. I had a lady doctor and she was very informative and placed a plan of action for me. My only problem was it was an hour journey away... See more

The service in this place is abysmal. Dermatologist's don't care enough to listen to your concerns properly and give you standard textbook answers. They don't like you asking questions, and have a 'ca... See more

The doctor was late about an hour then after my appointment I supposed to get my prescription which they forgot to put it in the sistem and im still waiting after been 2weeks The service was terr... See more

If you actually get to see a Doctor… If you actually get to see a Doctor they are fine. The communications and appointments system is simply dreadful, long waits, huge telephone queues, appointments... See more

If you can avoid going to this clinic please do so. The staff were incredibly rude and very unprofessional, also as a side note the location of this clinic in Berkshire was not sign posted so it was v... See more

After years of appalling care and bad feedback to their follow-up texts, I get directed to leave a Trust pilot review. Wow, like a forum of people who have also received poorly managed, disjointed and... See more

Dr Malik, Dr Luca and Dr Zafiena were amazing! They made me feel very comfortable, at ease and talked me through the process. I was able to relax and laughed throughout my appointment. I went in s... See more

I have had several appointments with this company regarding skin issues and I am always amazed at how friendly and professional the staff are coupled with the fact that on every visit I have been see... See more

I was referred via my GP after optician sight test. All text information clear and concise, and after 2 appointments in 5 weeks, I am really happy with the friendliness of staff, and explanation of my... See more

Welcoming and professional staff on every visit. Good to be seen by doctors who take the time to talk to you about your condition and ensure you understand. Conveniently situated for us too.

I recently attended for a hysteroscopy which I had been dreading due to a previous bad experience at an NHS hospital. This experience could not have been more different. I was greeted by Zafiena who... See more

After a mess up by my Dr surgery and no appointments available at my local hospital I was referred to the Bromsgrove HH surgery. The receptionist was welcoming, the Dr lovely and the nurse with him fr... See more

I had a face to face Dermatology interview. Your 2 professionals included me in their deliberations. My input was given careful consideration and was adopted as a way forward. This was my 1st encount... See more

I have had several visits in recent monts following a refferal by my GP. All appoints have been made in good time and also on the day of the appointment i have been seen on time. On one of my appoi... See more

Very polite, professional and caring staff. The procedure I had was supposed to be painful, but I finished with minimum pain with multiple things done on one go. All was on time with all the informati... See more

Following quickly on from my initial appointment, i saw a Consultant. Diagnosis given and prescription sent to pharmacy. Treatment started the next morning. I am now waiting for a follow up appointme... See more

The staff were helpful and friendly. The examiner clearly explained what he was doing, why and what his conclusions were. Excellent and greatly appreciated.

Impossible to find address of appointment on your website. Had to phone for address and the waiting time is ridiculously long. The actual appointment was on time and very helpful. They were polite a... See more

Spending 1 hour on hold and only moving 2 positions. The queue,supposedly, was only 8 long. Asked to press 1 for a call-back "we aim to call you back sometime within 24 hours" and that didn't wor... See more

Rated one because I wasn’t given the opportunity to rate them zero 100,000. They are absolutely appalling. I have had my last 5 appointments cancelled last minute with no excuse. The last appointm... See more

From 3 appointments Im afraid my experiences have all been very poor. Lack of interest at the start and no explanations or advice thereafter. In addition and to top it off, an appointment made for a b... See more

Poor. Compared to the last NHS dermatologist. Rang me, missed the call during work, tried ringing back on hold , didnt get through. Absolute shambles.

Terrible, awful staff no system in place and haven't got a clue what's the other Half's doing . In my opinion the Doctor I saw I would rate him as incompetence and ignorant. No results given from b... See more

In January 2025 I was referred for a hysteroscopy appointment. I am still waiting to receive an appointment, it’s been 11 months and counting… healthharmoine is supposed to help reduce NHS waiting ti... See more

Fairly local Royton Health and Wellbeing clinic within Health Centre. Reception staff very helpful. Medical staff considerate and explained purposes of examination, discussed proposed courses of acti... See more

I have been trying to contact this company for three days now, waiting 30 minutes each time last week, being told I was 12th in the queue, the number didn’t decrease, so I disconnected the call on e... See more

Terrible company. First appointment cancelled having taken time off work. No nearby clinics and don’t seem to use nhs facilities. People in call centre are not interested and show no sympathy and don’... See more

Seen at the appointment time but then just sat waiting for an hour without any updates or contact from staff who were locked behind a door. Staff in the health centre where the appointment were just... See more

I have been discharged despite not having a clear understanding of my test results or the next steps. My notes have not been written down correctly despite having a discussion regarding surgery. I hav... See more

The examination only involved taking a photo to be passed to a consultant. After six weeks with no contact I had to contact them. I was told the consultant wanted to see me and was given an appointmen... See more

Was referred by the GP for a lesion on my skin, first appt was within 4 weeks to take photographs but then heard nothing afterwards, I ended up calling them in December to be told ‘oh you need a biops... See more

Terrible, left my elderly mother after skin biopsy with no after care, it got infected,stiches did not dissolve they do not answer the phone or return voice messages, then they told her it was skin c... See more

Superb experience from start to finish! the team and especially Doctors were very professional and polite and extremely patient and helpful Thank you highly recommend keep up the good service

Dreadful. Attended an ultrasound appointment 5 minutes early only to be told my appointment had been cancelled (this was then 15 minutes after my appointment time). They tried to tell me I’d called an... See more

Arrived at Nottingham CHEC to discover they'd cancelled the appointment because they didnt have a doctor. As per instructions didnt drive so taxi was £15. They had allegedly tried to call me, but I di... See more

Absolute rubbish service! They booked me an eye appointment after a year which was unsuitable and then messaged me to say I need to rearrange within 48 hours or they will discharge me! I have been... See more