GO Outdoors Reviews 

Great store always get my outdoor gear there also a little bit extra discount with my defence card

Items required in stock. Customer service from Gail outstanding. Great shopping experience. Thank you.

Great customer service from Tom today, helped out when I experienced membership issues. :)

Sam was helpful, knowledgeable, and efficient. Also friendly and answéred all our queries.

Very disappointing after-sales service at GO Outdoors Milton Keynes. If your purchase has no problems, everything seems fine. However, when an issue occurs, my experience was completely different and the true level of customer service became apparent.

In particular, I was very disappointed with the manager’s approach. I felt that more concern was shown about dealing with the defective item and potentially putting it back on sale than about making sure the customer was happy and finding a reasonable solution.

I understand that stores have policies, but good customer service is about listening to the customer and trying to resolve genuine problems fairly. Unfortunately, I did not feel that happened here. I would advise customers to think carefully before buying an expensive item from this particular store, especially when after-sales support is importan

I love this pack bag and so comfortable. I love it’s

Fantastic service again in Go Outdoors Wolverhampton. I went there on Saturday for a look round and had great service from Tina, Tansy and another lady who was their supervisor.
I have been shopping here for many years and unlike 95% of corporate multiples they actually have maintained a good level of customer service which makes for an enjoyable shopping experience.
So many companies have automated tills and no staff to help customers, they are just greedy and profit orientated, you have managed to avoid this way and your staff are always helpful and knowledgeable so obviously well trained.

Very good company to order from. Lots of choice and prompt delivery.

Gavin couldn’t have been more helpful or informative helping select a new pair of hiking boots

Holly was great. Very helpful and pleasant. I love Go Outdoors as a shop, always good prices and a fantastic selection of items to look at and feel before you buy. Better than online shopping any day.

Excellent service from your footwear rep, Jonathan.

I visited Go Outdoors to purchase some items to prepare my household in the event of an emergency i.e. extended power cuts.
Alex helped me source what was on my list, and gave excellent help and product recommendations. He really couldn't have been more helpful, I am grateful, and now have more peace of mind should the unexpected happen. Thank you very much Alex! The store itself carries a nice variety of items for use in emergencies, so highly recommended.

Went to Go Outdoors for a pair of shoes to help with Achilles tendon problems and was helped by Morgan T. who was incredibly helpful and patient, and gave the best one to one customer service. He helped me to find a perfect pair of walking shoes. Would highly recommend.

Very helpful lady on footwear who brought out loads of boots for me to look at. And a helpful and cheerful Angela on checkout. Thanks guys😁

Spoke with James who was exceptional in his manner and went above and beyond with customer service ensuring I was entirely happy. Polite and curteous and could not do enough to help. First class service. Jo also assisted with an issue at the till.

Customer service at its best.

Fantastic service. I went and got everything I needed for my sons first ever scout camping trip and the young man who helped went above and beyond to assist me. The lady who served me at the till (Kayla) was so polite and made some recommendations too. The staff go above and beyond to help, nothing is too much. Highly recommend.

Excellent product and value for money purchase . We were very impressed with the delivery too ,!

As always the staff here go above and beyond to help customers. The item I wanted was in stock but I couldn’t find it. Angela and Sue looked everywhere and eventually found it as it had become a sale item. Whenever we use this store the staff are excellent, kind and patient and very professional.

Good service and wide selection of products with all major makes and suppliers.
Member discounts provide excellent value for money.

Sabrina was very helpful. Quick and friendly service.