My current Vodafone contract (unlimited calls/texts + mobile Wi-Fi) expired and I needed a new (cheaper) one. I got one thanks to Shane who did a fantastic job at locating & finding one for me, witho... See more
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Review summary
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Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... See more
Company replied
Thalia and Viv , were exceptional issue’with overseas phone resolved immediately to save my data charges a d the new Vodafone sim , got me back on board in UK Strongly recommend, good staff are t... See more
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I went to Vodafone on the weekend in Wembley and was served by a lovely gentleman Reeyan, who was smiley and happy to help. I had a few pricing queries on a phone contract and he helped me out and exp... See more
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Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK
Written by the company
Contact info
United Kingdom
- 03333 040 191
- www.vodafone.co.uk
4.7
Excellent
139k reviews
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Came in looking for a replacement SIM…
Came in looking for a replacement SIM and left with a cheaper deal on that SIM! Masud was really helpful and down to earth. Will be back at the end of the month to sort my other contract!:)
11 August 2026
Unprompted review
Reply from Vodafone UK
"Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Amazing
My recent experience here was amazing - everything was made so clear to me and explained so well, the young woman who served me - Adelyna - was truly a pleasure and so welcoming and friendly!
8 August 2026
Unprompted review
Reply from Vodafone UK
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Very happy with Rodney & his level of…
Very happy with Rodney & his level of professionalism
11 August 2026
Unprompted review
Reply from Vodafone UK
Hi Josephine, thank you so much for your wonderful review and the amazing support you’ve shown for Rodney, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Brilliant service friendly staff got…
Brilliant service friendly staff got the job done excellent from Faheem and Immy
11 August 2026
Unprompted review
Reply from Vodafone UK
Hey John,
Thanks for the lovely review and the fantastic support you’ve shown for Faheem and Immy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service helpful and friendly from…
Great service helpful and friendly from emily
11 August 2026
Unprompted review
Reply from Vodafone UK
Hey Beryl,
Thanks for the lovely review and fantastic support for Emily. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amar helped me out with my phone thank…
Amar helped me out with my phone thank you
11 August 2026
Unprompted review
Reply from Vodafone UK
Hey Dave,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
He has helped us with everything we…
He has helped us with everything we needed 👍🏼
11 August 2026
Unprompted review
Reply from Vodafone UK
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Fabulous service from Hannah
Fabulous service from Hannah. Went in to upgrade 1 device and ended up saving money across 4 contracts.
11 August 2026
Unprompted review
Reply from Vodafone UK
Hey Jon,
Thanks for the lovely review and fantastic support for Hannah. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks Tom
Thanks Tom, very professional and experienced will recommend
11 August 2026
Unprompted review
Reply from Vodafone UK
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great communication from Hugo
Great communication from Hugo, very helpful and got me a great deal. One very happy long standing customer
11 August 2026
Unprompted review
Reply from Vodafone UK
Hey Laura,
Thanks for the lovely review and fantastic support for Hugo. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the bradford store where…
I visited the bradford store where gentleman called waheed attended to us and offered us a cracking deal was very easy to talk to absolute credit to Vodafone I switched and so did my mum only because of waheed 10 10 service highly recommend
11 August 2026
Unprompted review
Reply from Vodafone UK
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam the man at it again great service…
Sam the man at it again great service lovely lad
11 August 2026
Unprompted review
Reply from Vodafone UK
Hey Yaqoob,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to Vodafone to get a sim only deal
Went to Vodafone to see if I could get my daughter a sim only deal, Lee was very friendly and offered to help me look into this and I came out with a better deal on my own existing contract. Great customer service and went above and beyond. Would definitely go back if I need anymore help. Thank you Lee
11 August 2026
Unprompted review
Reply from Vodafone UK
Hey Bee,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service with Lee
We had such a great experience with Lee when getting a SIM card for my daughter’s first ever phone. He made the whole experience really personal and exciting for her, which made such a difference and turned what could have been a simple transaction into a really memorable experience.
Lee was friendly, patient and genuinely went above and beyond to make sure we got a great deal. He even took the time to look at my existing contract to make sure we were all getting the best possible deal.
Fantastic customer service from start to finish. Lee is a real credit to the team, and we really appreciated how welcoming and helpful he was. Thank you, Lee! ⭐⭐⭐⭐⭐
11 August 2026
Unprompted review
Reply from Vodafone UK
Hey Claire,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and insightful from…
Very friendly and insightful from Thomas. Great help
11 August 2026
Unprompted review
Reply from Vodafone UK
Hey Andrew,
Thanks for the lovely review and fantastic support for Thomas. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Colin helped me with my order and gave…
Colin helped me with my order and gave me advise on a new phone then transferred all the data from my old phone to the new one, incredibly helpful gentleman
Thank you colin
11 August 2026
Unprompted review
Reply from Vodafone UK
Hey Suzanne,
Thanks for the lovely review and fantastic support for Colin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fabulous service and advice from Chris…
Fabulous service and advice from Chris at Crystal Peaks.
Only criticism is nothing to do with Chris! We were waiting over 30 mins before we were dealt with. Then our issue took almost an hour to resolve again no fault of Chris it was EE customer services making us wait for a PAC code. During this time there were other customers waiting to be seen.
An appointment system would be much better and possibly refreshments for waiting customers.
Again we were delighted with the package that Chris sorted out for us.
9 August 2026
Unprompted review
Reply from Vodafone UK
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Will was excellent
Will was excellent. Very friendly and knowledgeable. A pleasure to deal with.
11 August 2026
Unprompted review
Reply from Vodafone UK
Hey Nick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Menmaz was brilliantly with me today…
Menmaz was brilliantly with me today showing me all the options
11 August 2026
Unprompted review
Reply from Vodafone UK
Hey Robert,
Thanks for the lovely review and fantastic support for Menmaz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic job from Jamie
10 August 2026
Unprompted review
Reply from Vodafone UK
Hey Robin,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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